General

What are your test operating hours?

  • ConeScan’s customer support hours are Mondays to Fridays from 7AM EST to 6PM EST and Saturdays from 9AM to Noon EST.
  • ConeScan’s scanning facilities operation hours vary from location to location. Please call us to find out.
  • Mobile Units generally scan from 10AM to 4:30PM in their locations. Some mobile scanners operate on Saturdays. Please call our office for more information. 

How much radiation will I be exposed to?

  • The radiation dosage will vary from each type of CBCT scan however it is important to understand that cone beam technology is designed to take CT scans at far less radiation than a traditional CT tunnel scanners. (upto 10 x less)
  • The average amount of radiation exposure would be 75 milli Sievert.
  • It equivalent to about 3-4 panoramic xrays.

Is the Scan invasive or claustrophobic?

CBCT scans are not invasive. You are positioned in a seating or standing position and the scan goes around your head for 10 to 20 seconds. It is not a tunnel machine if you are worried about claustrophobia.

Can I scan if I am pregnant?

You should not be scanned if you are pregnant.

Payment

What does a scan cost?

The cost of the scan is $299.00 for one or both jaws for vans and most of our locations.

Payment Methods?

We accept all major credit cards. (AMEX only in mobile units and selected locations). Cash and checks are accepted. (In all mobile units and selected locations)

Do you accept my insurance?

ConeScan is a fee-for-service provider. You need to pay for your scan upfront and can then submit it to your insurance company.  Please check with your insurance company to find out if they provide coverage and what documents you need to submit.  Please be aware that ConeScan provides services related to the technical CT scan only and does not provide a diagnosis.  As such you will need your referring dentist to provide you with a diagnosis code to submit to insurance. Our customer support team will provide you with a copy of your invoice with the relevant procedure codes. Note that ConeScan is only able to confirm the services it provides and cannot sign forms which require a diagnosis code.

Insurance

How do I submit my insurance?

Fill in the personal details required and request that your referring dentist fill in the Physician/Dentist information. You will also need a diagnosis code from your referring Dentist (ICD-10 code).

Why does Conescan not insurance?

ConeScan is a fee for service imaging facility and has not contracted with any insurance company. The company does not have a billing department allowing us to save on costs and keep our scan pricing low.

Why does my dentist have to sign the claim form and not conescan?

ConeScan performs the scan under the supervision of the referring dentist (mobile imaging) and does not provide a diagnosis. The diagnosis is performed by your dentist or in certain cases by a radiologist selected by your dentist. As such your dentist should sign your claim form.

Why does Conescan not submit insurance forms for patients?

ConeScan is a fee for service imaging facility. We are not in network with any insurance company and do not have a billing department. This allows us to save costs and keep our scanning prices low. We will gladly assist you with pre-filled insurance forms and help in any way we can with the insurance process.

What is a diagnosis code?

The diagnosis code or ICD10 code is a code specific to a patient diagnoses and reasoning needed for the CT scan. ConeScan does not provide a diagnosis for your scan. This should be given to you by your dentist.

General

What services do you provide?

CBCT Scanning
Treatment Planning
Surgical Guide Design and Fabrication
Restorative design and Fabrication

What is computer guided surgery?

It is a pre treatment planning concept of osteotomy using guided surgery software and cbct. In utilising this process, you can pre-define implant size, length and position in bone. In addition, a surgical guide is fabricated based on your treatment plan that helps you place the implant(s) in the patient’s mouth. This is considered a more accurate and predictable method for placing implants to ensure best restorative results for patients. 

What is a surgical guide for dental implants?

A surgical guide is a 3D printed template which guides your drill to reach pre-defined osteotomy and control depth. This providing increased accuracy and precision when placing implants.

What types of guides do you fabricate?

We support a variety of different guide types, including;

Tooth Supported
Tissue supported
Bone Supported

Which implant systems are you compatible with?

Conescan drill guides are compatible with any implant system. We work with a variety of integration partners and we can produce planning and surgical guides for any implant system.

Who works on my treatment plan?

Our expert Conescan Planning Technicians. All team members undergo extensive, advanced training at Conescan before earning certification with us.

Can I request ono-on-one review to approve treatment planning?

Yes! All cases planned by Conescan include a one-on-one review to approve the treatment plan. Only after approval, do we proceed with further execution.

Do you provide provisional or temporary prosthesis?

Yes, we provide temporary and Provisionals which can be used intra-orally for a temporary period.

Do you provide surgical guides for flapless surgery?

Yes, we do. It is very commonly used in dental implant surgery. Tissue or mucosa supported surgical guide can be used to approach for flapless surgery.

What is the difference between flap and flapless surgical guide?

Flap surgical guide i.e., bone supported is stabilised over the bone after raising tissue whereas flapless surgical guide i.e., Tissue Supported is stabilized over the tissue or gum.

Do you provide stackable or bone reduction guide?

Yes, we have dealt with a number of complex cases for full mouth restorations that used a bone reduction guide. We can design and fabricate custom bone reduction guides specific to you case needs.